Privacy Policy

1. Introduction

Roots Industries India Private Limited ("Roots EV", "we", "us", or "our"), the operator of rootsev.com, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for product enquiries.

2. Information We Collect

We may collect the following information when you interact with our website:

• Contact information - name, email address, phone number, and organisation name when you submit an enquiry form.
• Enquiry details - application type, vehicle model preference, and quantity requirements submitted through our contact form.
• Usage data - pages visited, time spent on site, referring URLs, and browser/device information collected via analytics tools.
• Cookie data - small data files stored by your browser to remember preferences and analyse site usage.

3. How We Use Your Information

We use the information we collect to:

• Respond to your product enquiries and provide electric vehicle quotations.
• Send relevant product updates, news, and promotional communications (with your consent).
• Improve our website content, user experience, and product offerings.
• Comply with applicable legal obligations.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with authorised Roots EV dealers and service partners to fulfil your enquiry, or with service providers who assist in website operation - all bound by confidentiality obligations.

5. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet is 100% secure.

7. Your Rights

You have the right to access, correct, or delete your personal information held by us. To exercise these rights or to withdraw consent for communications, please contact us at info@rootsev.com.

8. Contact

For privacy-related queries, contact: